Service Agreement

 

  • Your agreement to pay for veterinary services is implied upon treatment or admission of the horse.
  • This Service Agreement is in effect for all veterinary services performed by Rood and Riddle Equine Hospital (RREH) on all patients owned/managed by me.
  • Payment in full is required when the horse leaves the hospital unless other payment arrangements have been made with the RREH business office. The credit card below will be charged weekly for new clients with internal medicine cases, surgical colic, and septic joints.
  • Payment options are: Cash, Check, Electronic Check, Major Credit Card (Visa, MasterCard, American Express or Discover Card) or Care Credit® Payment Plan.
  • Any remaining account balance is due and payable within 30 days of the monthly statement date. If current balance is not paid within 30 days, RREH is authorized to charge the credit card below for the entire balance.
  • Overdue accounts are subject to a service charge of 1.0% per month or 12% per annum. Accounts older than 90 days will receive no further services until paid in full.
  • If there is any dispute over work performed or billing, client has 10 days from invoice date to reconcile the dispute with RREH business office.
  • I agree to pay any and all reasonable attorney’s costs and fees, if any, incurred in collection of client’s accounts.
  • I acknowledge and agree that any gathering of previously non-comingled horses, including farms, vans, racetracks and veterinary hospitals, carries a risk of exposure to infectious and contagious disease. Further, any hospitalized horse is at risk of exposure to pathogens or infectious diseases that they may contract or, carry to other horses or locations. I acknowledge that RREH utilize measures designed the exposure of horses to all other horses while hospitalized. These measures include, but not limited to, segregation of horses based on their presenting signs, biosecurity protocols and extensive cleaning and disinfecting the facility. I hereby release and discharge RREH and its directors, officers, employees, agents, affiliates, contractors, representatives, successors, and assigns from any claims, demands, actions, liabilities, losses, injuries, illnesses, damages, costs or expenses including, without limitation, attorneys’ fees, known or unknown, fixed or contingent, arising out of or related to any infection or contagious disease the owners horse(s) may be exposed to or contract while visiting RREH.
  • All horses located at RREH are closely monitored for any signs of infections or contagious disease. For that purpose, I authorize RREH to perform diagnostic testing on the owners’ horse(s) if RREH reasonably suspects the horse(s) may have, be carrying or has been exposed to infection, contagious disease or contagious micro-organisms. The costs of such testing and related procedures or services shall be included in RREH charges payable by owner or agent.
  • RREH contributes to advancing equine health and welfare by utilizing the information in the medical records of our patients. We use anonymized data gathered during the routine course of diagnosis and treatment. I consent to the use of this type of information for research purposes to improve equine health.